Effective date: September 2, 2026
Metro Boston Property Inspections, Inc. (“we,” “us,” “our”) operates this website and provides home and property inspection services in Massachusetts and Rhode Island. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you give us directly. That includes your name, phone number, email address, the address of the property to be inspected, and anything you write in a message to us. You give us this information when you fill out a form on this site, book an inspection online, call our office, or email us.
We also collect basic technical information automatically when you visit, such as your browser type, device, and the pages you view. Our website uses cookies and similar technologies, including third-party analytics services, to understand how visitors use the site. You can turn cookies off in your browser settings, though parts of the site may not work as well.
How we use your information
We use what you give us to schedule and perform inspections, prepare and deliver your inspection report, contact you about your inspection, answer questions you ask us, send invoices and receipts, and meet our legal and licensing obligations.
We do not sell your personal information.
Phone calls
Calls to and from our office may be recorded or monitored for quality, training, and record-keeping. Outside our regular office hours, calls to our main line may be answered by an automated phone assistant. When a call is being recorded, you are told so at the start of the call. If you would rather not be recorded, you can hang up and email us at info@metrobostonpropertyinspections.com instead.
Text messages (SMS)
We send text messages only to people who ask for them.
There are two ways you can ask for them:
- On a phone call. If you call us and our phone assistant offers to text you our scheduling link, we send that text only after you say yes on the recorded call.
- On our website. If you check the text message consent box on our contact form, you are telling us it is okay to text you about your inquiry. Leave that box unchecked and we will not text you. Checking it is optional and is never a condition of booking an inspection or using any of our services.
The messages we send are a link to our online scheduling page, a confirmation that someone will call you back, and answers to a question you asked us. We do not send marketing or promotional text messages.
Message frequency varies and is low, usually one or two messages per inquiry. Message and data rates may apply.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile information and SMS opt-in consent will not be shared with, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. Our messaging service providers process messages on our behalf and may not use your number for any other purpose.
Reply STOP to any message to stop receiving texts. Reply HELP for help, or call us at (781) 828-1972. See our SMS Terms for the full program details, including the script our phone assistant uses to ask permission.
Who we share information with
We share your information only with the service providers who help us run the business, and only so they can do that work. That includes our online scheduling and inspection management provider, our report delivery software, our payment processor, our email and messaging providers, and our website host.
If you were referred to us by a real estate agent involved in your transaction, we may confirm inspection scheduling details with that agent. We share your inspection report only with you and anyone you tell us to send it to.
We may also disclose information when the law requires it, or to protect our rights, safety, or property.
How long we keep it
We keep inspection records, reports, and related communications for as long as we need them for business and legal purposes, including our professional liability and licensing obligations. You can ask us to delete information we are not required to keep.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Reply STOP to any text message to opt out of texts. Use the unsubscribe link in any email to opt out of email. To make any other request, email info@metrobostonpropertyinspections.com or call (781) 828-1972.
Children
Our services are for adults. This site is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy we will update the effective date at the top of this page.
Contact us
Metro Boston Property Inspections, Inc.
32 Quincy Street
Sharon, MA 02067
Phone: (781) 828-1972
Email: info@metrobostonpropertyinspections.com
This policy is governed by the laws of the Commonwealth of Massachusetts.