Effective date: September 2, 2026
These terms cover the text message program operated by Metro Boston Property Inspections, Inc. By opting in, you agree to them.
Program name
Metro Boston Property Inspections Scheduling and Service Messages.
What the program is
We send text messages to people who ask us to. The messages are a link to our online scheduling page, confirmation that a staff member will call you back, and answers to questions you asked us about an inspection.
We do not send marketing or promotional text messages under this program.
How you opt in
You can opt in in two ways, and both start with you.
On a phone call. When you call our main line at (781) 828-1972 outside office hours, an automated assistant answers on a recorded line. If you ask about scheduling an inspection, the assistant asks whether it can text you our scheduling link. It sends nothing unless you say yes. Your consent, the time you gave it, and the number you confirmed are stored with the call recording. The full script is below under How we collect consent by phone.
On our website. The contact form at metrobostonpropertyinspections.com/contact/ has an optional text message consent checkbox. It is unchecked by default. Check it and we may text you about your inquiry. Leave it unchecked and we will not.
Consent to receive texts is never required to book an inspection, buy any service, or get help from us.
How we collect consent by phone
When you call our main line outside office hours, the call is answered by an automated assistant on a recorded line. The assistant’s first words are:
“Thanks for calling Metro Boston Property Inspections. This call is being recorded, and you’re speaking with an automated assistant after hours. If you’d rather have a person call you back tomorrow, just say so. How can I help?”
If you ask about scheduling an inspection, the assistant offers to text you our scheduling link using this script, and sends nothing unless you say yes:
“I can text you a link to Metro Boston Property Inspections’ online scheduling page so you can pick a time. This would be a text message, an SMS, from Metro Boston Property Inspections, usually one or two messages about your request. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for help. Our text messaging terms and privacy policy are on our website at metrobostonpropertyinspections.com/sms-terms. I have your number as [the assistant reads your number back to you]. Is it okay to send the text to that number, yes or no?”
If you want the text sent to a different number, the assistant asks for it, reads it back, and asks again. We text only the number you confirm. Your spoken “yes,” the time, and the confirmed number are stored with the call recording and transcript.
Message frequency
Frequency varies and is low, typically one to two messages per inquiry.
Cost
Message and data rates may apply. We do not charge for these messages. Contact your mobile carrier for details of your plan.
How to stop
Reply STOP to any message from us and we will stop texting you. You can also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. We will send one final message confirming you have been unsubscribed, and then nothing further.
You can opt back in at any time by asking us on a call or by submitting the contact form again with the consent box checked.
How to get help
Reply HELP to any message from us for contact information. You can also call (781) 828-1972 or email info@metrobostonpropertyinspections.com.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and your device.
Privacy
We do not share, sell, or rent mobile phone numbers or SMS opt-in data with any third party or affiliate for marketing or promotional purposes. Full details are in our Privacy Policy.
Changes
If we change these terms we will update the effective date at the top of this page.
Contact
Metro Boston Property Inspections, Inc.
32 Quincy Street
Sharon, MA 02067
Phone: (781) 828-1972
Email: info@metrobostonpropertyinspections.com